Effective November 4, 2026

Data Processing Addendum

This addendum is part of the Girderline Terms of Service between Girderline LLC (Fort Wayne, Indiana) and the customer company. It applies when Girderline processes personal information contained in customer data.

Roles

The customer controls its data and decides why it is processed. Girderline processes it only on the customer’s behalf, to provide the service the customer has signed up for.

What we process

Account details for the customer’s team (names, emails, roles), and the project records the customer adds: projects, sites, documents, drawings, submittals, estimates, quotes, purchase orders, bids, logs, photos and customer portal activity.

How we use it

Only to host and run the service, provide the support and setup the customer requests, troubleshoot, keep the service secure, and improve it. We do not sell or share customer data, and we do not use it for unrelated purposes.

Personnel and support access

Only authorized Girderline personnel bound by confidentiality may access customer data, and only as described in the Support access section of the Terms. Support sessions are time-limited, logged and visible to the account owner, who can revoke them.

Security

Customer data is encrypted in transit, separated per company by database access rules, and protected by access controls and audit logs.

Subprocessors

We use service providers to run Girderline: hosting (Vercel), database and file storage (Supabase), payments (Stripe), e-signature (DocuSeal) and email delivery (Resend). Each receives only what it needs to provide its part of the service.

Security incidents

If we confirm unauthorized access to customer data, we will notify the account owner without undue delay and share what we know and what we are doing about it.

Requests, return and deletion

We will help the customer respond to requests from people whose information is in customer data. When the customer’s account closes, the customer can export its data, and we then delete it from active systems, unless the law requires us to keep it.

Questions: privacy@girderline.com · Girderline LLC, Fort Wayne, Indiana · sales@girderline.com